Awards – Travel Tech

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ABOUT TRAVEL TECH AWARDS 2023

4th Annual TravelTech Middle East Summit & Awards 2023, becoming the travel industry’s most coveted achievement for excellence in design, creativity, and innovation. The focus of the awards is to recognize and reward excellent Travel & Tourism industry performers such as Hotels, Resorts, Tourism Boards, Travel Companies, Attractions, etc. The awards program is an initiative that spotlights and rewards excellence in the travel technology industry. It honors the most innovative companies, including small companies, startups, and global brands in the travel technology sector.

From purpose-built spaces and digital experiences to creative excellence and transformative leadership, Travel Tech Award is a beacon for where the industry is heading. The jury evaluation comprises the organizing committee of Travel Tech Awards and Tourism industry professionals around the world.

Nominate NOW ! NOW !! NOW !!! NOW ! NOW !! NOW !!!

CATEGORY

LEADING B2B TRAVEL PROVIDER – TRAVEL AGENCY, 2022

BEST TECH-SAVVY LUXURY HOTEL BRAND, 2022

BEST TRAVEL CUSTOMER EXPERIENCE, 2022

LEADING TRAVEL BOOKING WEBSITE, 2022

BEST TRAVEL TECH STARTUP,
2022

BEST B2B TRAVEL PORTAL - OTA, 2022

BEST TECH-SAVVY BUDGET HOTEL, 2022

TOP DESTINATION MANAGEMENT PLATFORM, 2022

LEADING INNOVATIVE AIRLINE,
2022

MOST DISRUPTIVE TRAVEL TECH PROVIDER, 2022

Name of the Nominee? (It can be yourself)

Your Email Address

Your Contact Number:

Nominee Company Name

Nominee Email Address

Nominee Contact Number:

Place of Work / Residence of the nominee

Company Profile:

Category

This category is for appreciating, recognizing & empowering the CX professional across the industry in the MENA region. An individual practitioner who has pioneered Customer Experience and Loyalty while setting a milestone for a better experience for the customers.

This category recognizes brands & organizations that allow new and loyal customers to gain maximum benefits. This award is for companies that have implemented creative and rewarding loyalty programs for their customers, structured in a way that maximizes engagement and encourages repeat purchasing.

This category recognizes ministries, agencies, or other departments at a government organization that has elevated their service to provide experiences that captivate, engage and help serve customers. This award is to appreciate the organization that has managed to receive the maximum number of ‘HAPPY’ customers.

This award aims to recognize, appreciate and empower an organization that has deployed tech solutions to provide an excellent customer experience. It is to appreciate innovation and integration of new initiatives in technology as part of corporate strategy for better customer experience.

This category recognizes a culture that puts customer satisfaction and requirements first. This award is to recognize an organization that has customer satisfaction and loyalty as its main priority and has instilled the same to the core of the organization.

This category identifies and acknowledges the team that diligently works to ensure maximal customer satisfaction is achieved. It is to reward dynamic team efforts in delivering a magnificent customer experience across all touchpoints.

No. of years of experience in the industry:

No. of employees in your team:

Mention a ‘Stand-out’ initiative/CX strategy spearheaded by you:

List of achievements & why you should win the Award:

Key features of the loyalty program:

No. of customers onboarded for the loyalty program in 2022:

Mention the best retention strategy for your loyalty program:

Highlight the results of any recent customer feedback program

List of achievements & why you should win the Award:

The maximum number of 5-star ratings by ‘Happy’ customers in the past 12 months:

Shortest turnaround time from query to customer assistance:

Mention a new ‘stand-out’ initiative for better CX (If any):

Highlight the results of any recent customer feedback program

List of achievements & why you should win the Award:

Details of the technology initiative launched:

No. of employees in the customer support team:

Details of key technology used for better CX:

Mention the best success story of the tech initiative:

No. of employees in the customer service department:

Highlight the ‘Our of the Box’ Strategy adopted to deal with customer problems:

Mention initiatives taken to resolve customer queries:

Shortest turnaround time from query to customer assistance:

List of achievements & why you should win the Award:

Vision of the entire team to build a better CX:

Mention the ‘Voice of Employee’ initiative run by the team (If Any):

No. of employees in the customer service department:

Mention initiatives taken to resolve customer queries:

Highlight any ‘Team Collaborative’ effort in delivering optimum CX:

List of achievements & why you should win the Award:

Rules & Regulations
Criteria will be assessed upon

Rules & Regulations

All the nominations are to be submitted on the official link of Verve Management
Nominations will only be valid if submitted to awards@verve-management.com
If sending an email, the subject line should be: ‘YOUR COMPANY NAME’ NOMINATION: (MENTION THE CATEGORY)
Request the nominators to kindly provide the supporting documents for each of their claims.
More supporting documents will gain more trust & weightage by the jury.
For each category, a separate nomination needs to be filled.
All the nominations will be evaluated by the appointed honorable jury members.
Jury’s decision will be final and cannot be challenged.
In case of a tie, Jury Chairperson will have a final call.
The official language of communication would be English, all the communication sent should be in English for the jury to evaluate with convenience.
All the information provided in the nominations will be treated as confidential information and will be accessed by jury members & assigned to Verve Management only.
None of the details from the nominations will be published or marketed in any of the public communications.
If required, the Nominator would be contacted for additional information.
The winner will be announced by the jury members or Verve Management during the awards evening only.
Only the nominations with authorized signatures and stamps would be valid.
Nominators can send the physical support documents for the nominations at 1702 & 1706, Al Mazaya BB2, Jumeirah Lakes Towers, Dubai, UAE Addressing it to Amruta Maske.
Verve management will confirm the receipt of nominations to nominators by email.
Any more queries you can reach out to info@verve-management.com/amruta@verve-management.com.
All the information asked in the nomination form is a must. In case of incomplete information/irrelevant information, the nomination shall be disqualified.

Criteria will be assessed upon

Achievement in their field
Contribution to the community
Evidence of leadership and as an inspirational role model